Your privacy matters to us
How we collect, use, and protect your information
Introduction to our privacy policy
At aurimethiq, we value your trust and take the protection of your personal data seriously. This policy explains how your information is collected, managed, and used.
We comply with all Australian privacy laws and international data standards. Our aim is to be clear and open about how data is handled within our analytics platform.
What data we collect
We gather information you provide and automatic data from your interactions with our site, including usage statistics and communication history.
Information you provide directly
- • Contact details you enter when requesting information or speaking to our team
- • Details submitted through forms such as name, email, and phone number
- • Feedback you provide via surveys or support messages
- • Preferences or interests stated during platform use
- • Documents or files you voluntarily share
Information collected automatically
- • IP address and browser type recorded when you visit our site
- • Device information and operating system anonymously tracked
- • Pages viewed and actions taken within our analytics portal
- • Time stamps of visits, interactions, and message submissions
- • Cookies and analytic tags for functionality and improvement
How your data is used
We use collected data to deliver, improve, and personalise our services, ensuring a secure and high-quality user experience.
- • Processing and responding to your requests
- • Analysing usage patterns to refine features
- • Customising content and recommendations for your context
- • Ensuring platform security and reporting anomalies
- • Facilitating communications about platform or services
- • Meeting legal and regulatory compliance needs
- • Internal analytics and auditing purposes
Our promise: We never sell your personal data and are committed to responsible, secure data management adhering to industry standards.
When data may be shared
Data sharing occurs only with consent or where legally required to protect your interests or fulfil a service request.
Third-party service providers
We may use trusted partners for hosting, analytics, or communications, but only under strict privacy agreements.
Legal obligations
We may disclose personal data to meet regulatory obligations or respond to lawful requests by authorities.
Anonymised statistics
Aggregated data used for statistical analysis does not identify individuals.
Your rights and choices
You can request access to, correction of, or deletion of your data at any time. We honour your privacy rights as outlined under applicable Australian law.
- • Access your data by requesting a copy held by us
- • Request corrections if personal details are inaccurate
- • Have your information erased on valid request
- • Request transferable copies of your personal data
- • Object to data processing in specific situations
- • Request limits on how your data is handled
Reach out to our privacy team with any questions or to exercise your data rights using the contact details provided.
How we keep data secure
Data security is a top priority—measures include encryption, access controls, and routine security checks.
Technical measures
- • Secure SSL encryption for data transmission
- • Firewall protection for networked systems
- • Regular vulnerability and security audits
- • Authentication and authorisation protocols enforced
Organisational safeguards
- • Employee training on privacy and security policies
- • Access restriction to authorised personnel only
- • Incident response process for any breaches
- • Annual reviews of security procedures in place
How long we keep data
Data is held only as long as needed for business or legal reasons. When no longer required, information is securely destroyed.
- • Account details needed for access and identification
- • Analytics usage and reporting preferences
- • Records of support messages and emails
- • Transaction details for subscriptions or services
- • Consent records for marketing communications
Retention durations depend on the type of record and relevant legal requirements.
International data handling
Data stored or processed overseas is protected with international safeguards and contractual measures.
- • Only trusted partners with robust privacy standards
- • Use of approved mechanisms such as Standard Contractual Clauses
- • Strict monitoring of data flows and compliance
- • Continual review of partner protection practices
How cookies are used
Cookies track your activity on our site to improve site performance, remember preferences, and analyse usage trends.
Types of cookies used
- • Support basic functionality such as authentication and session maintenance
- • Monitor aggregated site usage statistics and performance data
- • Remember language, location, or display settings for convenience
- • Enable enhanced features like saved searches and account settings
You may control cookies in your browser settings for further privacy.
Updates to privacy policy
If we make material changes to our policy, you will be notified here or via direct communication.
- • Notice posted on our homepage
- • Direct email to affected users when appropriate
- • Version and date adjustments in the policy
- • Summary of changes when significant
Review this policy regularly for the latest information on practices.
Contact us about privacy
Questions about this privacy policy or your information? We’re happy to help.
aurimethiq
Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia
Phone: +61-8-0725-2844
Email: content@aurimethiq.com
Last updated: October 27, 2025
Effective from: October 27, 2025